News from the Blues
Blue Cross and Blue Shield of Montana

News from the Blues

News from the Blues

April 20, 2022 | Group and Retail | Medicare

News from the Blues

All Markets

News from the Blues
BAPSM Multifactor Authentication Coming: What You Need to Know

This summer we will require users to authenticate their identity when logging in to Blue Access for ProducersSM (BAP) that goes beyond submitting a username and password.

Why it matters: Multifactor authentication is critical to securing data. With hackers finding new ways to steal health and financial information, it’s more important than ever to keep data protected.

What you can do now:

  • Check out the FAQs and run through a checklist PDF to make sure you can access BAP tools after multifactor authentication is launched. Make changes to your profile now, not after launch.
  • If you manage delegates, review their profiles today. Here’s what you need to know PDF. 
  • If you are a producer and don’t use BAP, you should register PDF.  All you need to get started is your 9-digit producer ID number.
News from the Blues

News from the Blues
Reminder: Strengthening Your Password Security to Protect Customer Information

We’re working hard to protect customers’ sensitive and private information. Later this month, when you use your existing password to log in to Blue Access for Producers (BAP), you’ll see a new dialogue box asking you to:
 

  • Re-enter your current password. Going forward, BAP will recognize the re-entered password, including any upper and lowercase letters and special characters
  • Choose new challenge questions and answers

Who will see the security upgrade message? All users with an active BAP user ID and password will be asked to make the security upgrades. Employer groups will see a similar message in Blue Access for EmployersSM and will also be asked to upgrade their security settings.

Safeguarding your information remains a top priority. We are implementing several changes to strengthen security. More security enhancements are coming – as described in the multifactor authentication article above. Watch this newsletter for updates.

Need help? Call our Help Desk at 888-706-0583.

News from the Blues

News from the Blues

Group and Retail

News from the Blues

*Helping Employers, Members Save on Prescriptions: Introducing Rx Savings Solutions

Applies to Fully Insured Groups and Retail
This cost-saving service will be available soon (and expanded to ASO business in 2023).   

The details: The service analyzes claims, formularies, plan designs and networks to find the member lower-cost prescription drug options. The member is then notified about potential savings. Learn more about how it works.

News from the Blues

News from the Blues

Medicare

News from the Blues

Member Outreach: Use Preferred Pharmacies to Save Money

A campaign will target Blue Cross Medicare AdvantageSM members who recently used non-preferred pharmacies to fill their prescriptions. The one-time email PDF and direct mail PDF campaign begins in early May.

The message: Members are reminded that they can save money by using a preferred pharmacy. A short list is included with preferred pharmacies located near their home.

News from the Blues
Help

Small Group and Mid-Market Sales and Renewal Kits
Find all the tips, tools, forms and product information to sell or renew your Small (1-50) and Mid-Market (51-150) groups.
 

Next Small Group deadlines:
  • June 1 renewals: paperwork is due May 17
  • July 1 renewals: paperwork is due June 16
  • See all 2022 due dates PDF.
 
Help

Strengthen Your Medicare Sales Skills and Knowledge
In just 30 minutes you could gain new Medicare know-how and skills.

Attend a boot camp webinar. The next sessions cover:

  • April 21: Retail Producer Portal
  • April 26: Blue Access for Producers Portal
  • April 28: Optional supplemental benefits for MAPD plans

Get the webinar links and details PDF. New sessions are being added for May.

News from the Blues

*This article, or a similar version, is being shared with employer groups in the BlueVISION newsletter or news alert.

BlueVISION for Employers
 
 

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